Contact Lens Specialist

Job Responsibilities

What Would You Do? The Specifics?

• Maintains a neat and orderly contact lens room, maintains equipment, and follows company Health and Safety protocols.
• Optimizes the contact lens department to ensure efficiency and compliance with company’s policies and operational guidelines.
• Educates clients on proper contact lens and eyeglass care.
• Performs insertion and removal training of contact lenses to customers, as permitted by state law.
• Maintains accurate and organized patient records.
• Contacts customers weekly for products waiting to be dispensed; notifies customers when orders are ready or of any delays.
• Ensures quality standards are always met.
• Reviews CCL remakes and shares information with GM.
• Handles initial customer inquiries regarding contacts and eyeglasses.
• Communicates with the General Manger providing daily results vs goals.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Monitors and maintains Contact Lens inventories and Department supplies under the direction of the General Manager.
• Follows the America’s Best “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers.
• Meets National Vision’s sales and company objectives.
• Assists with selling and dispensing eyeglasses needed.
• Performs dispensing duties as necessary, if permitted by state law.
• Assists in maintaining the office to corporate and safety standards.

Preferred Qualifications

• 0-2 years Retail and/or Optical experience. (Preferred)
• Knowledge of the optical industry preferred. (Preferred)

Education

• High School Diploma or equivalent. Required

Licenses, Certifications, Professional Affiliations

• NCLE and/or ABO certification within 1 Year (Preferred)

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.  

Our Benefits Include: 

• Health & Dental Insurance 
• 401k Retirement Savings 
• Flex Spending Account 
• Generous Paid Time Off & Company Holidays 
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment: 

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings. 
• Educational Courses: Gain access to courses that support both your personal and professional development. 
• Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term. 

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.